Terms of Service

1. Introduction

Rook is the trading name for the training and activity tracking platform operated by Sean Ward (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of the Service, including the Rook website and our applications (e.g., Rook iOS). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service. We may also ask you to accept these Terms when you create an account.

2. Eligibility

You must be at least 16 years of age (or the age of majority in your jurisdiction, if higher) and able to form a binding contract to use the Service. If you use the Service on behalf of a company or other entity, you represent that you have the authority to bind that entity to these Terms. The Service is not intended for anyone under 16 (or under 13 where applicable). If you do not meet these requirements, you may not use the Service.

3. Account

You are responsible for your account and for keeping your login credentials secure. You must provide accurate and complete information when you register or update your account. We may suspend or terminate your account if you breach these Terms or for any other reason at our discretion. You are responsible for all activity that occurs under your account.

4. Use of the Service

You agree to use the Service only in compliance with these Terms and with applicable laws.

Acceptable use.

You will not:

(a) misuse, abuse, or use the Service for any illegal or unauthorized purpose;

(b) attempt to reverse engineer, decompile, or extract the source code of the Service, or circumvent any security or access controls;

(d) resell or commercially exploit the Service without our permission; or

(e) upload or share content that infringes others’ rights, is harmful, or violates applicable law.

We may remove content or suspend or terminate your access if we believe you have violated these rules or for other reasons at our discretion.

5. Your Content and Data

You keep ownership of the content and data you submit to the Service (“Your Content”). By using the Service, you grant us a non-exclusive, royalty-free license to use, store, process, and display Your Content as necessary to provide, operate, and improve the Service and as described in our Privacy Policy. We do not claim ownership of Your Content. You are responsible for ensuring you have the rights to submit Your Content and that it does not violate these Terms or any third party’s rights.

6. Our Intellectual Property

We and our licensors own the Service, including the software, design, branding, and all materials we provide. You may not copy, modify, distribute, or create derivative works from the Service or our materials except as the Service explicitly allows. Any feedback or suggestions you provide may be used by us without any obligation to you.

7. Payment and Subscriptions

If you choose a paid plan or subscription, you will be billed according to the plan you select (e.g., via Stripe on the web or Apple or Google for in-app purchases). Fees are as stated at the time you sign up. We may change fees for renewals with advance notice. You may cancel in accordance with our then-current cancellation process or the platform’s (e.g., in your Stripe, Apple, or Google account). We may offer refunds at our sole discretion. You may contact us to inquire about a refund (e.g., at support@rook.so); we do not guarantee that any refund will be granted. Where required by law, we will comply with applicable refund rights.

Payment processors.

Payments may be processed by third parties (e.g., Stripe, Apple, or Google). Your use of a payment method is subject to that provider’s terms and privacy policy. We are not responsible for the actions or policies of payment processors. Disputes about charges, refunds, or chargebacks may be governed by the processor’s or the applicable app store’s policies; we will cooperate with reasonable requests from processors or stores in connection with such disputes.

App Store and Google Play.

If you obtain our app through the Apple App Store or Google Play (or other third-party app store), you acknowledge that: (a) these Terms are between you and us only, and the store (Apple, Google, etc.) is not a party to these Terms; (b) the store has no obligation to provide maintenance or support for the app; (c) the store’s terms and conditions apply to your use of the app obtained through that store; and (d) to the extent the store’s terms conflict with these Terms with respect to that distribution, the store’s terms apply for that purpose. Apple and Google are third-party beneficiaries of these Terms solely for the purpose of enforcing the foregoing.

8. Disclaimers

The Service is provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including any warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Service will be uninterrupted, error-free, or secure. Any information or guidance provided through the Service (e.g., related to training or activity) is for general use only and does not constitute professional advice; you are responsible for your own decisions and use of the Service.

9. Limitation of Liability

To the maximum extent permitted by applicable law:

We are not liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of data, revenue, or profits, even if we have been advised of the possibility of such damages. Our total liability for any claims arising out of or related to these Terms or the Service is limited to the amount you paid us in the 12 months before the claim arose (or $100 if you have not paid us).
Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the minimum permitted by law.

10. Indemnity

You agree to indemnify, defend, and hold harmless us and our agents from and against any claims, damages, losses, and costs (including reasonable attorneys’ fees) arising out of or related to your use of the Service, Your Content, or your breach of these Terms.

11. Termination

You may stop using the Service at any time. We may suspend or terminate your access or account at any time for breach of these Terms, non-payment, or for any other reason at our discretion. When your access or account ends, your right to use the Service ends. We may delete or retain your data in accordance with our Privacy Policy and data retention practices. We have no obligation to retain your data after termination. Sections that by their nature should survive (including Sections 5–10 and this sentence) will survive termination.

12. Changes to the Terms

We may update these Terms from time to time. We will post the updated Terms on this page and update the “Last updated” date. For material changes, we may notify you by email or through the Service. Your continued use of the Service after the updated Terms are posted constitutes acceptance of the changes. If you do not agree to the new Terms, you must stop using the Service.

13. General

These Terms, together with our Privacy Policy and any other policies we reference, constitute the entire agreement between you and us regarding the Service. Our failure to enforce any right or provision does not waive that right or provision. If any provision is held invalid, the remaining provisions remain in effect. There are no third-party beneficiaries. We may assign these Terms or our rights under them; you may not assign without our prior written consent. We are not liable for any failure or delay due to causes beyond our reasonable control (e.g., acts of God, natural disasters, outages of third-party services, or government actions).

14. Governing Law and Disputes

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. Any dispute arising out of or related to these Terms or the Service will be brought only in the state or federal courts located in California, and you consent to the personal jurisdiction of those courts.

15. Contact

If you have questions about these Terms, contact us at support@rook.so. Please include “Terms” in the subject line.